Your Journey, Our Commitment.

1. Data Collection: Mona Travels / Thala collects personal information necessary for booking flights, accommodations, and insurance. This includes names, passport details, and contact information.

2. Usage of Information: Your data is used strictly for fulfilling travel requests. We do not sell or trade your personal information to third-party marketing firms.

3. Data Security: We implement advanced SSL encryption and secure database management systems to protect your travel sensitive information from unauthorized access.

4. Cookie Policy: Our digital platforms use cookies to enhance user experience and provide personalized travel recommendations based on previous interactions.

5. Disclosure: Personal data is shared with service providers (airlines, hotels) only to the extent required to finalize your bookings.

1. Booking & Payments: All bookings are subject to availability and the specific terms of the airline or hotel provider. Full payment is required to confirm high-demand itineraries.

2. Cancellation Policy: Cancellation fees are determined by the service providers. Mona Travels may charge a nominal service fee for processing cancellations or modifications.

3. Travel Documentation: It is the traveler's responsibility to ensure all visas, health certificates, and passports are valid for the duration of the trip.

4. Liability: Mona Travels acts as an intermediary. We are not liable for delays, losses, or injuries caused by third-party service providers or unforeseen "Acts of God."

5. Jurisdiction: Any disputes arising from our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.